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Assistant Venue Manager

Cookie is searching for an experienced Assistant Venue Manager. With a long-standing history in the Melbourne hospitality scene, Cookie is known for its extensive and eclectic beverage lists paired with tasty traditional Thai food. Whether it’s a cheeky knock-off in the city, dinner with friends, or a glass of wine on the fly; at Cookie, we pride ourselves on delivering a distinctly unique experience for our guests. As such, we are looking for someone with the same drive for service and hospitality who will add to our high-energy and fun team.

Being a multifaceted venue, we have many cogs in motion. Our ideal candidate will help maintain the philosophy and values of Cookie as well as contribute to the direction and growth of the business. We are looking for someone who is well-versed in the different roles of hospitality. Someone who is a knowledgeable leader and eager to train and coach… bonus points for those with a love of wine and a thirst for craft beer.
The successful candidate should have:

Previous management experience
A high level of revenue and cost management skills
Passion for delivering exceptional customer experience
Ability to administer, maintain, and control processes through effective management
Capacity to motivate, develop, and inspire our fun, passionate, and loyal staff through leadership
Excellent communication skills
Commitment to achieving outstanding sales results
Skills to mentor and develop staff
Ability to engage in the local community and liaise with neighbouring businesses
Demonstrated critical thinking ability

What Cookie can do for you:
Work within one of Melbourne’s leading Hospitality Groups
Offer competitive salary and KPI structure
Develop your skillset and offer opportunities to progress within the business
Work alongside our highly skilled FOH team and our amazingly talented Thai chefs
Fun, safe, and fast-paced environment with social and professional benefits
Encourage you to reward hardworking staff that show a passion for improving customer experiences
This position comes on a full-time basis, with salary negotiable depending on experience. With work-life balance important to us, shifts will involve a mixture of day and evening work. We are presenting the opportunity to join a well-established and fun team. Come join this institution on Level 1 of Curtin House. If this sounds like you, we’d love to hear from you.

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